Teach the Person, Not the Topic
Source: Natalie Jost (via Godbit Project)
No matter what the venue, everyone has their own set of jargon, words they understand and outsiders don’t. Using jargon alienates people and not only does it confuse them even more, they feel stupid because, based on the fact that you know what those terms mean, they feel they ought to know too. That’s not a good place to be in, on either side of that kind of conversation.
Think about your audience right here, right now and forget for a minute the topic you’re on. Think about who that person (or group of people) is and what world they live in.
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